Episode Transcript
Welcome back to Create wealth through Franchising podcast and Kim Daly tv.
So if you're a franchisee out there and you have found yourself in a low place, anybody out there in a low place as a business owner, how about this? If you are a candidate in the process of exploring a franchise and you can't quite pull the trigger because you worry that you're going to find yourself in a low place and you're not going to know how to get out if you're googling how to be successful in a franchise, if your greatest fear is investing your money and losing it, this is the episode for you. I want you all to welcome Zee Suite student. Her name is Colleen Kraus Mangel. She's from Buffalo, New York, home of the Buffalo Bills and the best Buffalo wings in the world.
And she is thriving now that she has entered the Zee Suite. Colleen, welcome to the studio of Kim Daly tv.
[00:01:13] Colleen Kraus-Mangel: Thank you, Kim. Thanks for having me. I appreciate it.
[00:01:16] Kim Daly: I am so excited for this woman to share her amazing transformation over the last 90 days.
Let me say it again, 90 days.
We're going to start her conversation back in the first quarter of this year. January, February, March, April. You can even go back, Colleen, to when you started your franchise.
But then we're going to transition to what happened when you joined the Zee Suite in June. I think it was June 1st of 2026.
And at the time of this recording today is September 9th, 2026. So everything she's about to share has happened in a 90 day period. And I'm not trying to be too, too dramatic about this. What I want the listener to understand is the result of your business can change quickly and dramatically when you start doing certain things in a certain way.
So with that, Colleen, take us back to. Let's actually begin at the beginning of your story, what you were doing in your life when you answered the call to franchising and decided to become a franchisee.
[00:02:32] Colleen Kraus-Mangel: Absolutely. I have the goosebumps actually just thinking about all the things that's happened to me since I met you. But so I was in banking, a VP in banking and human resources in the corporate world for quite some time, for 25 years.
And it was getting very toxic. I actually supported young, the young generation move into technology. So we built a, a program for them and I was very passionate about that. I was, I was.
But the corporate world was very toxic. It really was. And I was working so hard day and night and I was really just ready to move on and take care of me more and Start something new, something that's meaningful, that I would really thrive and be passionate about.
So I started looking.
[00:03:31] Kim Daly: Obviously it was franchising and senior care.
[00:03:34] Colleen Kraus-Mangel: Right. Like I'm gonna, I looked at a lot of places, but I definitely wanted to serve the community and give back was huge for me.
And so I met
[00:03:49] Kim Daly: Melissa Lewis.
[00:03:50] Colleen Kraus-Mangel: Fantastic shout out to Mel. Yeah.
[00:03:54] Kim Daly: The franchisologist.
[00:03:55] Colleen Kraus-Mangel: Yep. She, she really, really helped me through the whole process of deciding who, where my next step was.
So I, you know, ended up going with assisted living locators.
[00:04:09] Kim Daly: And what is it that you do? Tell the listener for context, Just tell us what you do briefly.
[00:04:14] Colleen Kraus-Mangel: So I help. It's a no cost service to families and seniors and I help them transition from in home to going into some sort of care, which is assisted living, enhanced assisted living, memory care, any, any type of community, border homes that will help them through their times when they need, you know, more care. They can't be home safe.
[00:04:42] Kim Daly: Whenever I present this service, I always say it's like a specialized real estate agent.
[00:04:48] Colleen Kraus-Mangel: Yeah. I call myself like a, A matchmaker.
[00:04:52] Kim Daly: Yep.
[00:04:52] Colleen Kraus-Mangel: Kind of real realtor, basically. Because you definitely have to get to know the family to find out what community you think they would be the best fit for. So they would find them. Yeah.
[00:05:05] Kim Daly: So you found your way from banking into a franchise. So when did you say yes to that dream?
[00:05:12] Colleen Kraus-Mangel: November of 2024 is when I actually flew out to my corporate office and started training.
[00:05:20] Kim Daly: Okay, so you actually had been a franchisee for about a year and a half before you met Kim Daly.
[00:05:25] Colleen Kraus-Mangel: Yes.
[00:05:26] Kim Daly: Okay, so talk to us a little bit about how it went and where you were leading up to meeting me in May.
[00:05:37] Colleen Kraus-Mangel: I was doing everything I was told. I was a very good student. My coaches said, hey, you're doing what you're supposed to be doing.
Very, very passionate. I still, still, I did and I still love what I do.
But it was after like a year in my funds were running out.
I was panicking about, you know, getting enough placements. I was struggling a little bit. I was starting to do the oh, I bought this the wrong territory kind of thing.
[00:06:09] Kim Daly: And why did you think it was the territory?
[00:06:14] Colleen Kraus-Mangel: I had a lot of communities that just didn't want to work with me.
I was doing the referral sources and so forth and I was actually getting referral sources that were going to help me with my placement or my budget or my goals that I was looking for. But again, I want to help everybody so I don't turn people away. So if they come to Me and they need help. I'm going to help them either way if I get paid, paid or not.
So.
So anyway, so that's kind of what was going on in my head. I was losing sleep. I was, you know, constantly worried about pinching pennies here and there.
I was doing the referral sources and stuff. And I was feeling probably not confident or starting to feel like, oh, I might have to, like, shut the doors and, you know, find something else kind of.
I wasn't, I don't, I don't wanna do that. Cause I was passionate about what I was doing. But that's where I was at in my head. I was like, oh, gosh, this is. I was getting to the, you know, the point where it was starting to get hard and I had to pivot or I had to figure out what was going on in my head.
[00:07:25] Kim Daly: I guess it sounds really hard. And I think there's a lot of people who listen to the show who might identify with that tough spot. And I think there's a lot of people who are on the sidelines of exploring a franchise, worried that they're going to find themselves in this tough spot. And that's exactly why I wanted to bring Colleen into this hot seat today and into this conversation, because she's now pushed through that hotspot. So she had a feeling, in her own words, that it was. Her territory was wrong. The referral sources just weren't there. She was looking at external circumstances for why she, she couldn't get what she wanted.
I love this. I didn't even know that. I think I did, but I forgot. So not to interrupt you, but continue. I mean, I, I, you know, we have so many students in Z Suite, and I love, love, love watching all these miracles happen. I'm just so blessed to stand in the middle of this and watch you all take these rich ideas that I share and, and embody them and then watch how quickly and dramatically your life can change.
So you were standing outside. I always say this, like, if you. In the video, like, I could see Colleen outside the gates of the Z Suite, like, holding onto the bars, like, let me in, let me in. Yeah. But she was too nervous about the money and maybe didn't even have the initial money that it cost to join the Z Suite. And so she sat out there and I laid in bed at night thinking about this woman, thinking to myself, she's the one I created this Z Suite for, and she's out there. How do I solve the problem of getting this woman inside? I mean, I Can't give it for free. Right. Like, you can't give away your service for free. Right. Or else we're not going to be in business very long.
[00:09:12] Colleen Kraus-Mangel: Right.
[00:09:13] Kim Daly: I literally laid in bed at night thinking about this woman. I did not have a payment plan because I couldn't see past the idea that as soon as I open the doors to the Z Suite, you have all my intellectual property. So if you just take it and leave, then I'm out.
Right. So in my limited thinking from my human mind, where I was trying to solve that problem from, I was like, no, there's no payment plan until the universe brings me this wonderful woman and challenges me to think from a deeper level of mind and a deeper level of trust. And I came up with a payment plan. I came back to Colleen and I said, okay, Colleen, if I have a payment plan and you only have to pay me this instead of this today, can you do it? And what did you say?
[00:10:01] Colleen Kraus-Mangel: Absolutely.
I've been knocking and for a while, this is the opportunity. The doors have opened.
[00:10:09] Kim Daly: So she manifested that, my friends, this woman is very powerful.
So she. It was June one. And I know this because on June 25th, I'm going to set this up and then let her talk. On June 25, I get a text and the text starts, the magical day that my life changed was June 1st. So that's why I know it was June 1st. So take it away from there. So you become a student of the Z Suite. And what happened in those first 24 days that had you sending me a text saying your life had changed? You already knew that it had changed.
[00:10:40] Colleen Kraus-Mangel: Yeah.
Get a little teary eyed here.
I know.
[00:10:44] Kim Daly: It's powerful.
[00:10:45] Colleen Kraus-Mangel: Yeah.
It just doing the work, being focused and just everything started opening up.
[00:10:56] Kim Daly: When you say doing the work. You were doing the work before.
So without, like getting into too much detail.
[00:11:03] Colleen Kraus-Mangel: Yeah.
[00:11:03] Kim Daly: What. Share with the listener a little bit of like, what that means. Like maybe a little of the how. I know your morning routine changed. Let's start. Yeah.
[00:11:11] Colleen Kraus-Mangel: So I mean, I always, you know, I always got up and spent time in prayer. Always.
But then, you know, when I joined the Z suite, we had homework, we had, we had, you know, the daily reset or, you know, manifesting or thinking about being very thoughtful about how you're thinking and becoming aware of what you're thinking. Yes.
[00:11:36] Kim Daly: Sorry.
[00:11:37] Colleen Kraus-Mangel: That's okay. Thanks for filling that in. So I, Yeah, I was very, very.
What do you always say? You have to be. You have to be consistent.
Consistent, consistent, consistent.
[00:11:52] Kim Daly: He's a really good Student just like she was with following her process.
[00:11:58] Colleen Kraus-Mangel: Yes. So I mean you and I love you. I love your, the app and I, I'm in it every day. I mean I'm, and I'm.
Whenever I need it. I, I can go and listen to the book of the mom club or I can go re. Listen to one of the, the, the lesson plan that you have or I'll do the daily reset again or whatever I need is there so.
But believing, thinking, believing, writing down, you know, I'm so happy and grateful for.
But the important thing is that you have to believe it in your head and in your heart.
And that's what, you know, that's what I was doing. I turned that around. I mean I, in the first 20 days I was, I was losing sleep. I couldn't sleep. Like literally I was lucky if I was getting two hours, two hours of sleep a night stressed about, you know, this business and how am I, how am I going to make this work that you know, turned around Like I was, I, my work was done already. Like I did not worry. Like this is, I believe that this is going to work out. I'm going to start getting the right leads generations. I'm going to get my people, I call them my people now that I figured out what my ideal client would be. They're my people.
And communities, I mean communities started coming to me asking to like they, they were automatically increasing my rate.
My invoices were being paid earlier than not. I didn't have to go chase my invoices. They would just pay them.
I'm like what, what is happening? This is fantastic. I love this. I mean the feeling of just like everything that I'm dreaming about and thinking about and believing is, is going to happen is happening.
[00:13:50] Kim Daly: So let me stop you right there.
So everything she was dreaming about or not dreaming because she wasn't sleeping but worried about and thinking about was happening before the Z Suite.
The reset in the Z suite is in building an understanding of what is actually driving your results.
So once you logically understand that what you consistently focus on and think about and therefore talk about, you bring about, creates a pretty quick and dramatic change for most people to stop thinking on the negative and start thinking on the positive.
And as soon as she started consistently thinking more positive thoughts, every single thing in her outer reality started to reflect back to her her dominant thoughts. So those that what was once a territory problem. I'll let you fill in the gap here. All of a sudden you, you now have the right facilities in your market.
[00:14:52] Colleen Kraus-Mangel: Right? Yeah. All of a sudden they're, they're coming to me.
So I mean the doors are opening. I mean I am a magnet for, for open opportunities, which is like they, it's, it's amazing. And I feel like when I walk in a room, I'm confident. I know I'm here for the right reasons. This is, I'm here to help you know, anyone that you know, you come across. I'm here to help anyone.
I mean even I walked into a community when I was doing my, my drop bys and this one woman that sees me all the time, this is shortly after I joined this Z suite, probably within the 21, maybe 30 days.
I walk into the community and she looks at me, she goes, you look different.
And said, what do you mean? She was like, what did you change? I can't put a finger on it, but I don't know, you look different. You're glowing. She says, you're glowing, girl.
[00:15:49] Kim Daly: Your whole aura is different. Like people are recognizing there's something different about you because she's carrying a different energy. Listen to that.
The energy that you carry based on the story that you're repeating in your head and how that's setting up a feeling in your body creates an energy field that you emit. So you're going into a sales call full of doubt and frustration and limiting beliefs and worried about your bank account. It doesn't matter how well you follow the system. It doesn't matter that you've memorized the perfect script because nobody can hear your words because they invisibly feel what you are giving off. So all we do in the Z suite is study these actual laws and where the result is coming from in these simple, seemingly like really, that's what's dramatically changes your business. Like, it can't be that easy. These simple and easy shifts quickly and dramatically change everything, do they not?
[00:16:55] Colleen Kraus-Mangel: I totally agree. Because I'm like, what you're saying? Like, yeah, when I walked into a room, I was stressed about this, this, this and that. I mean everyone felt it and now they don't.
[00:17:05] Kim Daly: Now they're coming to you.
[00:17:06] Colleen Kraus-Mangel: Yeah, Now I walk into a room and it's like the opportunities just keep flooding.
[00:17:11] Kim Daly: And what I'm teaching people is how we say in the Z suite is to turn your magnet on, to turn on your electrical energy that enters the room. Before you do that, people, opportunities and events that once said no to you can now say yes because they can see you, because you're in a more positive vibration that they are. Are Looking for. That's the difference. That's the difference between a franchisee following the same system in the same territory, not getting a result, and 24 days later, feeling different, starting to show up different at those very same appointments, and people reacting differently. And 90 days later. Let's share, some of you, if you don't mind, share some of the data shifts or some of the profound shifts that you're now experiencing. Experiencing. I mean, are you worried about your bank account anymore?
[00:18:05] Colleen Kraus-Mangel: No, not at all.
Yeah, because the invoices are flowing in, you know, on time and so forth. I can say that my placements have increased from 2,000 to over 5,400.
[00:18:21] Kim Daly: Your average ticket went from 2,000 to 5,400. Wait a minute. And you didn't do anything different?
[00:18:29] Colleen Kraus-Mangel: I just believe.
[00:18:33] Kim Daly: Sounds too good to be true. Yeah, I want to. And on that note, I want to go back because when you were first setting it up, I thought for the listener out there who's like, yeah, but how did you believe when you still had no money in your bank account? Were you borrowing Kim's belief or, or was it the franchise wealth accelerator course teaching you, like, how results come that made it logical? How did you get the faith to believe before you saw the evidence in your outer reality change?
[00:19:03] Colleen Kraus-Mangel: It was, it was definitely the, the course of stepping and understanding it step by step and doing, doing the homework, doing, doing the work, writing it down, thinking about it. Like, really, there's some times where I was thinking, oh my gosh, I do that, or I think that. And I understand why I was getting what I was getting because I was, you know, so depressed and so down in the depth, you know, and so worried about the territory. So. And I just, I did the work and, and re.
Conditioned how I was thinking on a day to, day to day basis. And if I had to, like, if I, if something bad happened too, I mean, I can tell you this rate, I don't know, it was probably 45 days in where, you know, things were happening, things were great. I'm texting Kim and I'm telling her, oh my gosh, I just got a check in the mail for this much money, I can cover the cost of the course now. And, and you know, invoices are coming in quickly and I had this opportunity and, oh, someone just called me and asked me to go present to 30 people that could be possible refer, referral sources for me.
But then all of a sudden, things started going downhill a little bit and I sent a message to you. I said, what's going on, things are going bad.
[00:20:26] Kim Daly: And, and you said very normal, by the way.
[00:20:28] Colleen Kraus-Mangel: Yes, very normal.
The shifting was happening and you're like, just train what you're saying, you know, because I was obviously going in back into that negative spiral and you helped me get out of that. And now I, when it happens, I, I automatically just say, okay, that's fine, something better is coming along or I'm going to get the next lead.
So I don't let it bring me down.
I just continue my, you know, the positive, which, you know, it, it sounds hard, but it, it really is not because I like the way I feel now.
[00:21:12] Kim Daly: I love it.
So to summarize that, I think the franchise wealth accelerator, which is the pre recorded course inside the Z suite, it allows me to have open enrollment, right? So all the foundational material is covered in a 12 module course. And through that course, you're going to learn the one and only creative process. The way that every single thing in our lives was ever created. You were just unconsciously creating.
So now you're going to become a conscious creator and you're going to own that. And the design of that course is to make faith logical.
So for most people, faith feels like a hoping or a wishing.
And I'm not going to run my business on faith, thank you very much, Kim Daly.
Until you come into the Z suite and you realize that you have faith in something, more than likely it's not wealth, more than likely it's not abundance. And that's why your bank account does not reflect wealth and abundance. And once you understand it's just a shift and the miracle is not the money showing up in the bank account. The miracle is the shift in your perspective arising in your awareness that allows you to now consciously create what you want instead of unconsciously create it. This woman is so magically powerful, she has manifested. She's the one who's like, oh my gosh, I manifested like literally a huge amount of money from an unexpected source, right? Like, you hear those stories of like, you literally like manifested money from like, yes, she did it. Like, I got a text on a Friday night. Like, you're not even gonna believe this. Which, by the way, I love when my students text, I'm like, I am going to believe it, but tell me what happened because I want to, I want to stand and smile and laugh and cry with you, right? So she manifests the money. She had a piece of property on the market that had absolutely no, no bites or whatever. She's still in the process of being Sold. But it's being sold because she's using the techniques that I've, I've taught her. She's had an increase in her average ticket. She has doors that were once closed that she was blaming the territory. No judgment in that because we're all human and we all do it. She knows this. This is a totally judgment free conversation all the time in the Z Suite. We just laugh at us. We say, oh, that's just me being human today. And what we're learning to do in the Z Suite is to tap into our superhuman, to tap into the natural order of the universe. That's clarity, that's intentional, it's focused. You don't have to be perfect, you just have to be consistent.
And it's easier to get consistent. Like she's saying, once you understand the science behind all of.
And once you understand how powerful you are and when things are going wrong, instead of blaming other things, which is a human thing to do. I'll tell you, especially in franchising, right, we're going to blame the marketing, we're going to blame the franchisor, we're going to blame the system, we're going to blame the territory, we're going to blame the economy, we're going to blame the competition. We're going to blame. And I'm not judging because I did it too, for eight stinking years before I woke up and I didn't have anybody coaching me. I had to stumble into this and solve it all for myself. But that's why I'm here offering it to these other franchisees because I was you and then I wasn't for 13 legendary years. And it was way more fun being legendary than it was struggling in the average pack. Right, Colleen?
It's way more fun to consciously create and use your power every day and know exactly the outcomes that are going to come and when they don't come exactly as you thought, you say, well, is this or better then.
And you're not looking to make things wrong. You're now standing in a place where you understand and the understanding is the freedom and the key to the whole thing.
It's so good.
So I'm super curious about. So it's only been 90 days. You know, we've shown that it can be quick and it can be dramatic. Do you believe that where you stand now that the next 90 days, 180 days, year and a half, let's match where you were when you met me, that what you've created is sustainable for you regardless of those little Wobbles, which again, are very normal. Just your ego, egoic mind trying to survive and trying to bring you back to the patterns program. But she corrected for that. So it's very normal. And that's why we have, by the way, that's why we are in the Z suite for a year or more. I tell all my students, like, you're gonna, you're gonna learn the foundational principles. It's seven and a half hours. You can binge me over the weekend and like, you can learn all the, the basics. You're going to spend the rest of your life mastering the art of you overcoming your human side. That's why we, you know, we, we do what we do for a year. So where do you believe, Colleen, that what you've learned in, in this 90 day period that has so quickly and dramatically changed your result, do you believe that it's sustainable for you?
[00:26:21] Colleen Kraus-Mangel: Absolutely.
Absolutely.
You have to stay consistent. Definitely. And continue doing, doing the work and staying in that right mindset.
[00:26:33] Kim Daly: Are you working harder than you were before?
[00:26:36] Colleen Kraus-Mangel: I'm not.
Are you doing the right thing?
[00:26:40] Kim Daly: Slightly less.
[00:26:42] Colleen Kraus-Mangel: I want to say yes, I'm doing, I'm doing less.
[00:26:48] Kim Daly: It becomes hard to judge, doesn't it? Because when work is fun because you're winning and it feels good, you don't really call it work anymore. Right. So it really is hard to judge whether we work less or we're working the same, but it feels like less just because we're happy.
[00:27:06] Colleen Kraus-Mangel: Yeah. Yeah. Like I get up every morning, I'm like, who am I going to connect them today?
Who's going to, you know, bless me with their, their, their person?
[00:27:16] Kim Daly: That's so good. That's. What a different idea, right? What a different idea.
[00:27:21] Colleen Kraus-Mangel: Yeah.
[00:27:22] Kim Daly: Have, have your. So do you believe your results are sustainable? I think you said yes, right?
[00:27:25] Colleen Kraus-Mangel: Yes.
[00:27:27] Kim Daly: And in so far, like, in your franchise, not to put you on the spot or whatever, has anybody at your franchise or level like, reached out to you because they've seen this dramatic shift in like your royalties or, or activities in the business?
Not yet, but they're coming.
It's totally coming. It happens to like, a lot of the people that have results like this in the Zee suites. So it's probably coming. Like, I don't, I don't reach out to the franchisor to call attention to it. I wait because eventually the franchisor will pick up the phone and call me and be like, what the heck are you doing with Colleen? Right. It's happened a couple of other times and I welcome those calls as well. So, yeah, I just. I love your story. I cannot wait to see where you are one year from now. How you take just the simple concepts, but now start to dream bigger, bolder dreams that six months ago, you weren't even sure you were going to survive.
[00:28:28] Colleen Kraus-Mangel: Yeah.
[00:28:29] Kim Daly: And six months from now, I guarantee you will be upping your own game because now you know, and so all things are possible. So why am I playing it small? Why am I thinking small?
I know you're going to get there. I have students who joined me when I was just opening the doors of the Zee Suite. They've been with me for over a year, and their lives are literally unrecognizable. People have cured disease. People have lost weight. I mean, the work that we do translates to more than just wealth as money in your bank. It's wealth in all forms of your life.
And one of the very first things you're going to do in the Zee Suite is define what wealth is for you. Because how are you ever going to recognize it when it comes if you haven't clearly defined it for you? Because we all define wealth a little bit differently.
There's some elements of money and time in there, but, like, time to do what? How much money? What do you do with the money? Everybody's going to clearly or define those things in different ways.
So I can't wait. I know you're going to be a part of the documentary that we're producing a year from now in 2027 that will come out in 2028. And I know that you're going to live a life that right now, maybe you haven't even imagined.
Because as you stay with this work, the possibilities literally are limitless.
And you will be called to higher and higher levels.
And if you have me behind you, you're gonna go. Because I'm not gonna let you play it small and just get complacent. How's that sound? Colleen?
[00:30:12] Colleen Kraus-Mangel: I'm ready.
[00:30:15] Kim Daly: I know you are so good, and you're such a good student. Thank you so much for just doing the work that changes everything. And thank you for sharing your story with us today.
[00:30:23] Colleen Kraus-Mangel: Absolutely.
[00:30:24] Kim Daly: For those who are out there, who are on the sideline, who haven't even gotten into the game of business ownership, maybe this conversation will thrust you forward, knowing that there's a resource like the Zee Suite should you find yourself in that valley. But maybe we've given you enough that you could start to play with these rich ideas on your own. And for those of you who already own a franchise and you are in this place. Please do not spend one more minute stuck in that valley or struggling, because I'm here for you. This is why I've shifted the stories in the podcast to not just share the stories of transitioning one's life into franchise, but now transitioning the franchise, same owner, same business, to totally different levels of success. Because I want you to understand the power that you have in your hand, that you hold in your hand, that you've always held. You just might not have been using it correctly to your advantage to building the wealth and the life of your dreams, but now you can. So either way, please follow the link in the description below right now. Because you know that Kim Daly can't wait to be your franchise consultant and your daily mindset coach.
